Below are the quick answers to some of our most frequently asked questions.
What is Babies Go Light and How does it work?
Babies Go Light provides you with baby and early childhood equipment for rent at really low cost in order to enjoy your stress free vacation at Crete.
How do I place an order?
You can place an order through our website’s booking system, our live chat assistance or via email at askme@babiesgolight.com. Just provide the details of your rental period and the items you need.
Is there a minimum rental period?
Yes, our minimum rental period is 3 days.
How will I receive my rented equipment?
How far in advance should I book my rental?
What are your delivery and pickup hours?
Is there a delivery fee?
Delivering in Heraklion city, including it’s airport, is free of charge.
Delivering to major cities, Chania, Rethymno, Agios Nikolaos, Ierapetra, Sitia, Moires, with a third party delivery and self pick up/ drop off from their facilities costs 15 euro.
Delivering personally to your place of stay is subject to our schedule and distance. Please feel free to ask us so.
Can I extend my rental period if needed?
Yes, you can extend your rental period based on availability. Please contact us as soon as possible to arrange an extension.
What kind of equipment is available for renting?
With Babies Go Light you are able to rent from strollers to playpens and several room amenities as well as toys. Search among dozens of baby and early childhood equipment and in case you cannot find what you need just contact us. We have chosen for you and your family top quality products available to rent in low cost.
Which are the Health Safety Measures taken by Babies Go Light?
I cannot find what I want to rent. What can I do?
Is there a flexible cancellation policy?
To cancel your contract with us you must notify us in writing, by email in the address askme@babiesgolight.com and write us information about the bank account you want us to return the amount charged. In case you cancel your order or part of it: a) A week before the agreed pickup date there are no charges b) 5 days before the agreed pickup date you will be charged with the 25% of the initial amount minus delivery cost c) 48 hours before the agreed pickup date we will only return the delivery cost. The entire rental period will be charged regardless of the events that reduce the number of days of use of equipment, and even in case of early return.
Do you require a security deposit?
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